Privacy Statement & E-Commerce Return Policy

Effective Date: 12/15/2025

This Privacy Statement and E-Commerce Return Policy applies to Osangler.com, operated by OSAngler.com (“we,” “us,” or “our”). By using this website, you agree to the terms described below.

1. Privacy Statement

1.1 Information We Collect

We may collect the following types of information when you visit or make a purchase on Osangler.com:

• Personal Information: Name, email address, shipping address, billing address, and payment-related information.
• Order Information: Products purchased, order history, and transaction details.
• Technical Information: IP address, browser type, device information, and usage data through cookies or similar technologies.

1.2 How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about purchases, updates, or customer service inquiries
• Improve our website, products, and services
• Comply with legal and regulatory requirements

1.3 Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

• Order fulfillment and shipping providers (such as Printful.com)
• Payment processors
• Legal or regulatory authorities, when required by law

1.4 Cookies and Tracking Technologies

Osangler.com may use cookies and similar technologies to enhance user experience, analyze website traffic, and support core website functionality. You may disable cookies in your browser settings, though some features of the site may not function properly.

1.5 Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

1.6 Your Rights

Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal information. To make a request, please contact us using the information below.

1.7 Contact Information

If you have any questions about this Privacy Statement, contact us at:

Email: oak@osangler.com
Company: OSAngler.com
Website: Osangler.com

2. E-Commerce Return Policy

2.1 Fulfillment Partner

All products sold on Osangler.com are fulfilled by a third-party print-on-demand provider, Printful. Because products are made to order, return and refund eligibility is governed by Printful’s return policies.

2.2 Returns and Refunds

• Returns or refunds are generally only accepted for defective, damaged, or incorrectly fulfilled items.
• Items returned due to customer error (such as incorrect size, color, or address provided) may not be eligible for a refund or replacement.
• Any claims for damaged or defective products must be submitted within the timeframe specified by Printful’s policy.

2.3 How to Request a Return or Replacement

If you believe your product qualifies for a return or replacement:

1. Contact us at oak@osangler.com
2. Include your order number and a description of the issue
3. Provide photos if the product is damaged or defective

We will coordinate with Printful to review and resolve the claim in accordance with their policies.

2.4 Policy Reference

For full details on fulfillment, returns, and replacements, customers are encouraged to review Printful’s current return policy directly on Printful.com.

3. Changes to This Policy

We reserve the right to update or modify this Privacy Statement and E-Commerce Return Policy at any time. Changes will be posted on this page with an updated effective date.

4. It is your responsibility to contact printful.com and oak@osanlger.com for product returns or order communications.